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Testimonials

Jonic setting the standard for others to follow….. With every member of our team adhering to the Jonic company motto ‘Exemplary customer service with Exemplary products every time!’

See what some of our customers have to say...

"I recently purchased a bedding pack for my Bailey Pegasus gt65 caravan, i would just like to say that from the initial ordering to receiving my goods everything was handled excellently, and the quality of the bedding is absolutely excellent and I wouldn't hesitate to recommend jonic to my family and friends who also caravan. Once again many thanks for the excellent service provided." Mr David Holland, Newcastle upon Tyne.


"Just wanted to let you know that we've had a couple of nights on our new mattresses & think they are superb. What a good choice! Outstanding workmanship too, we're really delighted with them.
> As I said before, you've been a joy to deal with, so efficient & everything has gone to plan & on time......wonderful. Will certainly not hesitate to recommend you, well done."
T&W Turrell


"Thank you so much for the mattress.. excellent fit and quality, exactly what we wanted for a good nights sleep.. unbelievable delivery.. ordered it at the show last week and are now in Shropshire with it set up in the van.. it only took you 3 working days to get it to us.. suburb service.. thanks" M.B

"Can I thank you very much for your fantastic service? You have been a pleasure to deal with, and the delivery of goods was beyond all expectation. The bedding looks superb in our new caravan and has really made the experience of staying in our caravan extra special."V.P

"Ok we are back from Norfolk. 10 nights with the new Mattress. OMG OMG how good is your Mattress!!! First night was a bit cramped but then we are used to a superking rather than a french bed. Second night I actually got some sleep. Third night no issues slept like a baby and did so for the rest of the week. What a result and the best £800 anyone could spend on a caravan. Screw motor movers learn to drive then treat yourself to a mattress from Jonic as a well done!!!" J.C.

"I just wanted to thank the Jonic team for the excellent quality, perfect fit and speedy delivery of my memory foam mattress topper (received Thursday 7th July). As always I am more than pleased by my caravan bedding purchases from Jonic." V.W


"Many thanks for my delivery of caravan mattress protector. It arrived in time for our holiday away in the caravan and fitted perfectly. I had ordered one last year from another firm which was cheaper, but it never fitted correctly being very tight. This one fits exactly and the quality of the filling is very good. 'You get what you pay for' is certainly true." P.B

"We received the mattress yesterday as promised. After unwrapping it, very well wrapped, we put it into the caravan and it fitted the bed frame perfectly.
Then it was shoes off to try lying down on the mattress, which we both did, and we didn't want to get back up again !!! Needless to say the firmness of the mattress was spot on. The overall finish, look and feel of the mattress is outstanding and we would not hesitate in recommending your company to anyone in need of a new mattress.
Just remains for my wife and myself to say a big thank you and thumbs up to everyone involved in us receiving such a fantastic product."
S&W.C


"Just a short note to say thank you for a great purchase experience. Ordering on your website was easy, and was followed up by a staff member explaining the template and delivery arrangements.
Our caravan carpets arrived today as promised and we are very impressed with the quality. And they fit perfectly! Our caravan is 14 years old and the new carpets have given it a new lease of life.
LB


"just received 2 x zone sleep mattress toppers today.....beautifully made....all edges bound.
Fantastic service....ordered Monday and received securely packaged by courier just 4 days later. ( I explained to Charlotte that we needed to take abroad )
You supplied us with our previous caravans mattress topper which was excellent....these new sleep zone ones look even better....cant wait to go to bed !!



"I just wanted to let you know how happy I’ve been with the Zonesleep topper I bought for our caravan recently. The difference it made in the caravan led me to try it on our bed at home (not a fantastic fit, as the caravan one is shaped!!) but I’ve slept so much better on it. Being a ‘lady of a certain age’, I have been finding that the integral memory foam layer on our mattress was causing me to wake several times a night as I was overheating. The Zonesleep provides a much more comfortable surface to sleep on and doesn’t generate/hold the heat that the memory foam does. I’ve been so impressed that I’ve just ordered standard double & single Zonesleep toppers for our beds at home and am looking forward to many more nights of decent sleep! I also want to say thank you to Charlotte who helped me with a couple of queries over the phone then took my order, as the online facility wasn’t calculating postage correctly. A very friendly young lady who was genuinely interested in giving good customer service. Refreshing when so many people you speak to on the phone these days show disinterest."


"I would like to take this opportunity to say how pleased I am with the loose fit carpets I received yesterday, the quality of the carpet and the workmanship are both perfect and the fit is an exact match to the provided templates I supplied." LM


"I would just like to say how impressed I am with your service. Order was made Tuesday and the parcel arrived first thing this morning. The young lady I spoke to on the phone was very polite and helpful. We have yet to try the topper but i'm sure it will be fine as we have one on our home bed.Thanks again" LS


Just returned home from first week away in new caravan with Jonic Duvet, Mattress Topper etc. Very pleased with quality and fit. Harvey, our Springer Spaniel, says thanks for the fitted covers, he finds them very comfy to lie on!!!!"MC

"Just a quick note to thank you very much for the excellent service we received when ordering our new mattress.

Karen and Charlotte were very patient and helpful during the initial stages, also thanks go to John in the warehouse.

Our mattress arrived earlier than its planned delivery date (Tuesday) – it came today, Sunday at 10.00am!


Our thanks go to all at Jonic for making this possible and to our Parcel Force driver, Ben, for delivering it today.

I had pre-warned him that the mattress would be out for delivery on Tuesday – he had said it may be delivered earlier than

Tuesday but I never expected him to bring it on a Sunday!

As always from Jonic we have received excellent customer service and we will continue to use Jonic for all our caravan bedding needs."
AH



"Many thanks for the bed protectors and fitted sheets for our new lunar caravan. The parcel arrived promptly today the18th feb. We have just fitted them on and they are perfect . We are very pleased with the quality." CL


"Just received my carpets for my Abbey GTS 418 and have to say I am more then surprised, They are really superb and feel lush under foot. Thank you so much. I can't say how happy I am with both the quality of the goods and the service from start to finish with all the Jonic goods but this excels everything you stand for. Thank you so much and I have no hesitation in recommending you to any friends for bedding and carpets on their caravans. Please keep up the good work and pass my thanks on to all those involved including the courier companies. Well done" TW


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